--High -density filter basket Usage Notes

Situation:

We have added a note on the Amazon page (04.23) that customers can claim the encrypted dust box after the sale if they need it.

The customer's request needs to be documented HERE: (Replacement & Gift Registration （补发&赠送登记）

High -density filter basket Usage Notes: 

(Applicable for AquaSense 2 Ultra & AquaSense A Pro)

Since the high-density filter basket has a finer mesh than the standard basket, it is more prone to clogging. To ensure optimal cleaning performance and smooth operation, please follow the guidelines below:

1. Use According to Cleaning Stages

If your pool contains a lot of debris or is particularly dirty, we recommend a step-by-step cleaning process:

Step 1: Use the inner filter basket to remove large debris and particles.

Step 2: Use both the inner and outer filter baskets for a deeper clean.

Step 3: Finally, use the fine mesh debris filter basket to capture fine dust and sand.

2. Clean the filter Regularly to Prevent Clogging

Because of the smaller mesh size, the high-density filter basket is more likely to become clogged, which may lead to the following issues:

1). Robot fails to climb walls

2). Robot cannot return to water surface after cleaning normally

3). Robot “tilts upward” during surface cleaning

Don’t worry — these are common occurrences. Here’s how to address them:

1). Increase the frequency of cleaning the high-density filter basket to keep the filter screen clear.

2). As cleaning continues over time, your pool will become cleaner overall, and clogging issues will significantly reduce.