1.3.2 Wi-Fi disconnects under water

Wi-Fi disconnects under water

ISSUE: 

Wi-Fi disconnects under water

[Internal Use Only — Troubleshooting Guideline]

The device disconnects from Wi-Fi underwater, in principle, and the device will have a record transmission after it returns to the surface of the pool.

Since the Wifi signal cannot penetrate the water surface, it is normal for the device to lose connection with the APP after entering the water, it will reconnect and synchronize the current cleaning data after being lifted out of the water.

Reference Template:

Regarding Wi-Fi Disconnection When the Robot Is Underwater

Please note that Wi-Fi signals cannot penetrate water. Therefore, it is completely normal for the robot to lose connection with the app once it enters the water. Once the robot is lifted above the water surface, it will automatically reconnect and synchronize the current cleaning data.