After-sales 3.2.1 Poor Cleaning Performance on the Waterline

Scenario Explanations:

Poor waterline cleaning, e.g. short waterline cleaning time, unclean waterlines

Annotation:

1、Query the big data, check the user cleaning records and abnormal alarms, if because of the interruption caused by the cleaning is not clean, the processing mode and fault code classification to “machine abnormal alarms”.

2、If it is not an abnormal interruption, invite the user to describe the specific scene of poor cleaning effect of the waterline, and send video or pictures.

3, Appease the user that waterline cleaning is a common industry pain points and problems, we will continue to optimize the technology and machine performance, in order to achieve better cleaning results.