After-sales 3.5.2 Water Surface Cleaning: Garbage Discharge

创建者 Echo Zhao, 修改于 星期五, 11 四月 在 3:36 PM 由 Echo Zhao

Scenario Explanations:

Machine spits trash back out during cleaning of the water surface


Annotation:

1、Invite the user to describe the specific scenes of garbage spitting back (which scenes appeared when the machine turned/turned around/touched the wall, from which position it spit out, and what kind of garbage it spit out (big leaves, small leaves).


2、Invite the user to provide photos or videos, then feedback to the technical team for confirmation.


Possible reason:the dust box extension does not fit, invite the user to lift the dust box cover and take a photo, if the gap is big, we can replace the dust box for the user. 

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