Scenario Explanations:
Cracking, damage, etc. of components such as propeller covers and blades
Annotation:
1、Guide users to provide photos or videos of the damaged parts and how they were damaged (if known). Note the specific cracking and damage areas, and share with the technical team.
2. Guide users to repair. If users are willing to repair themselves, we can resend parts to users. If users cannot repair, they can return the whole machine back.
If iSkim Ultra has a broken hatch stuck in the gear, send the customer a replacement hatch it's ok.
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