After-sales 5.2.2 Main Pump Overcurrent Alarm

Scenario Explanations:

The user receives an alarm related to the dust box, main water pump, etc. and the main water pump.

Annotation:

1、Invite the user to match the machine with the network, and upload the machine use log in APP so that the technical team can analyze it;

2、Query the big data to confirm whether there is a main water pump overcurrent alarm;

3、Invite the user to check whether the suction port of the main water pump, the water outlet or the dust box filter is stuck, clogged and entangled with foreign objects, and try to clean it;

4、Invite the user to take photos or videos and send them to the technical team for confirmation.