【客户未提供任何信息】:
Dear XXX,
Thank you for your interest in Beatbot.
Could you please send us a photo of your hot tub and provide more details about it, such as the water depth and temperature? We will confirm if our product can work well with your hot tub.
Looking forward to your reply.
XXX
Beatbot Support Team
【客户提供了温度信息,但稍微超过了产品工作温度范围 ( 超过5度内)】:
Dear XXX,
Thank you for your interest in Beatbot.
Our product is designed to function within a temperature range of 6–35 °C (42.8–95 °F). We noticed that the water temperature in your hot tub is slightly above our product's operating temperature range, but our product can work for your hot tub. However, please close the water movement function when you use the robot.
To provide you with a more accurate answer, it would be appreciated if you could send us a photo of the hot tub.
If you have any further questions, please feel free to contact us.
XXX
Beatbot Support Team
备注: 按摩浴缸如果水温过高的话,会触发电池过热保护。清洗时冲浪、水浪功能提醒客户需要关掉。
这篇文章有帮助吗?
很好!
感谢您的反馈。
抱歉我们没能带来帮助
感谢您的反馈。
反馈已发送
感谢,我们将试着改善此文档。