Scenario Explanations:
The machine automatically turns on or off without human operation.
Annotation:
1. Guide the customer to restart and see if it can be restored.
2. guide the customer to put on the charging seat and keep charging for a period of time to see if it can be restored
3. If still can not restart, query the big data to confirm the temperature and humidity of the machine and alarm information, feedback to the technical team.
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