After-sales 5.5.1 Did not return to the waterline.

创建者 Echo Zhao, 修改于 星期五, 11 四月 在 3:58 PM 由 Echo Zhao

Scenario Explanations:

the machine did not stop at the waterline after cleaning.


Annotation:

Aquasence 2 Ultra Return Process

(From pool bottom to surface waiting)


After completing the cleaning cycle, the Aquasence 2 Ultra randomly selects a wall direction, climbs the wall, and returns to the water surface. The pump activates for 20 minutes in shore mode, bringing the machine close to the pool edge. If not removed promptly, it will float freely on the water surface.


If the Aquasence 2 Ultra remains floating unattended for an extended period, the user can press the ""Return"" button to make the machine return again near the pool edge. 

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